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Are all the embroidery items hand made?
What payment methods do you accept?
What kind of shipment are available?
What is your return policy?
Cannot find the answer?
Can you create an embroidery if I provide a picture? How long does it take to be completed?


Are all the embroidery items hand made?
Yes, they are all hand embroidered by the artists from Suzhou China. Suzhou embroidery is one of the most famous embroidery in China.

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What payment methods do you accept?
We accept Paypal, moneybookers, bank transfer and western union.

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What kind of shipment are available?
We'll ship the item according to customer's preference. Normally, we use air parcel, China express, DHL, TNT serivice. The shipment will be arranged within 3-5 days after payment received, we provide combine shipment.

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What is your return policy?
In case the item you received with some defect or broken during transport, please inform us imeediately and provide related pictures. We accept return within 7 days after receipt of goods and we'll pay money back. However, the goods have to be in good condition and we do not refund shipping cost.

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Cannot find the answer?
Please feel free to reach us at sales@craft-in-china.com

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Can you create an embroidery if I provide a picture? How long does it take to be completed?
Yes, we accept customed hand embroidery, please email us the picture with your requuirement (size, quality grade etc.) so that we can make an offer. Normally it takes an artist 2-3 weeks to finish a hand embroidery, but for a good or top grade embroidery artwork, we may need several months for the embroidery process.

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Last Updated: 19 Dec 2009 19:58:20 PST home  |  about  |  terms  |  contact
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